Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Saturday, June 18, 2011

Recommendation: McQueeney Addition/Remodel


Here is a recommendation letter written by our customers at this job (McQueeney Addition/Remodel):


We hired Ryan to help us add on to our home. We live on a narrow lot on the river which is partially in the flood zone. It was a very tricky situation but Ryan took on the task with no hesitation. He helped us configure a plan that worked with all our particular needs and addressed ones we weren’t even aware of. Every detail was well thought out.

I was amazed at how much work Ryan actually did. He was on the job almost everyday and most of the time he was either doing the work himself or helping out his workers. Ryan made himself available to us all the time. These days, its hard to find customer service like that. If I called him I was almost guaranteed he would pick up the phone and if not he would return my calls that day, even if it were bad news.

Building or remodeling is challenging enough, and we were actually still living at our house during all of this construction. Ryan made the process easier and moved the project along at a very timely manner. He made sure we were happy at every stage of the project. He is truly a one of a kind business man. In fact, its hard not to consider him a friend looking out for our best interests during it all instead of a contractor.

He came up with so many great ideas, trying to find a useful or unique things to do in every room. He didn’t like wasted space and we liked how he was trying to maximize every dollar we spent. This guy is seriously creative as well! His tile designs are one of a kind. He helped us with paint colors, tile colors, and cabinet styles… so many decisions but Ryan has such great taste and vision, we trusted his opinions. He even took a damaged dresser and refurbished it into a beautiful vanity for our bathroom. I get so many compliments on all the unique details Ryan put into the addition. My only complaint is that he didn’t redo my whole house!

I would recommend Ryan (Parker Homes & Renovations) to anyone! He is honest, hard-working and creative. You can tell he loves doing what he does and it shows in his finished product. He is truly a nice guy and easy to work with. He handled everything we threw at him with professionalism and ease. I can’t wait to start another project with him!

-L.H. & B.H.

McQueeney



Thank you for your kind words!

Wednesday, June 8, 2011

A Customer's Thank You

We recently received this thank you letter from a niece of one of our customers. Its always good to know that you are appreciated, especially when it comes unexpectedly! We appreciate all our customers just the same!

[To protect the privacy of our customers and their niece, names have been replaced with generic titles.]




Tuesday, August 25, 2009

Our Advantage


The advantage of going with Parker Home Renovations is simple and clear. Parker Home Renovations has used the same group of contractors for many years and has consistently provided a tremendous product. All of our contractors act in a professional manner and will hold the up most respect for our customers. In addition to our customer friendly contractors we also do designing in house. The advantage to in house design is that we designed it, we know it will work. We simply do not have to send out our projects to a third party to get them designed which could cost more time, money and inaccuracies among the product. Speaking of design, Parker Home Renovations also understands that details are key. These key details sit highly on our priority list. We pay attention to the details within the details to make your home stand out among the rest. Most of all, you sit highly on our priority list. After all, you’re the reason we are here. So let us know how you want us to help and we will continue to deliver our quality product to you.
Contact us Today!
830-626-3350
For all your new construction, remodeling, and custom work needs!

Thursday, August 20, 2009

Parker Renovations

Parker Home Renovations is a company based in the beautiful town of New Braunfels, Texas. Locally owned and operated, we strive to make a difference in our community. Our construction experience spans over 30 years, and all our customers and contractors are like family to us. Our experience and knowledge enables us to turn your dreams into realities. By paying attention to the details, our company consistently stands out above the rest. Customer service and satisfaction are key,and we live by this approach in all that we do. We realize that building or renovating is a big step no matter how small or large the project, but we are here to alleviate any worries you may have. Please let us know how we can help.



(830)626-3350

NOW SERVING:
NEW BRAUNFELS, SAN ANTONIO, CANYON LAKE, BEORNE, BULVERDE, WIMBERLY, BUDA, AUSTIN, HOUSTON AND SURROUNDING AREAS


*New Homes & Businesses

*Full or Partial Home & Business Remodels
*Room Additions
*Roofing
*Custom Kitchens

*Staining
*Master Suites
*Painting
*Pressure Washing
*Interior Decorating
*Custom Furniture
*Bathrooms

*Energy Efficiency or “Green” Projects
*Offices

*Exterior Projects
*Handy Man Services

*Custom Tile

*Trim Work
*Drywall and Drywall Repair
*In House Planning & Design
*Personable, Friendly People
*High Quality Work
*Competitive Pricing
*Free Estimates

*And Much, Much More!



Thank you for your time and hope to hear from you soon!

Ryan Parker, Owner